Swyftx cuts 40% of staff as it braces against 'worst-case scenario'

The Australian crypto exchange said while it had no exposure to FTX, it was "not immune" to its fallout.

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Customer support staff swamped during market swings — exchange execs

Binance Australia's CEO says it is imperative that customer support is ready for a large influx of customer inquiries at any moment.

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Klarna's AI Assistant Transforms Customer Support for 85 Million Users

Klarna's AI Assistant, powered by LangGraph and LangSmith, enhances customer support, reducing query resolution time by 80% for over 85 million users. (Read More)

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Minimal Enhances E-Commerce Support with LangChain's Multi-Agent System

Minimal is revolutionizing e-commerce customer support with the LangChain ecosystem, achieving over 80% efficiency gains. Discover how their multi-agent system integrates with leading platforms like Zendesk and Shopify. (Read More)

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ElevenLabs Develops Efficient Voice Agent for Document Support

ElevenLabs has successfully implemented a voice agent resolving over 80% of user inquiries daily, enhancing customer support through AI-driven solutions. (Read More)

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Explore the Best AI Chatbot Tools for Superior Customer Support and Engagement

Discover the top 5 AI chatbots that are revolutionizing customer support and engagement. Learn how AI, with its 24/7 availability and multi-language support, can transform your customer service experience.

The post Explore the Best AI Chatbot Tools for Superior Customer Support and Engagement appeared first on BitPinas.

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